Data Protection Policy

Data Collection Practices

We gather and manage various types of personal information, including:

Use of Your Information

Your personal information is used for these purposes:

• Service Provision in Coventry:
  • Managing your vehicle rental bookings and agreements is our priority. We verify your identity to confirm you meet our rental criteria. Our team assists with the collection and return of vehicles. We also handle payment processing, including deposits and any applicable charges.
• Customer Communication for Contractual Obligations and Interests:
  • We will send you booking confirmations, updates, and essential rental information. We respond to your inquiries and offer customer support. You will be informed of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Coventry:
  • We will send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefits:
  • Evaluating website interactions to optimize user experience and site functionality. Conducting assessments to improve our vehicle selection and service offerings.
• Legal Compliance in Coventry:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Your Personal Information Sharing

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We take significant steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. These measures include encryption, restricted access controls, secure server environments, and ongoing security assessments. However, it is important to recognize that no method of electronic transmission or data storage is entirely secure.

Data Retention Policies

We keep your personal information only for the duration required to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The length of time we retain information depends on its specific type and the circumstances surrounding its use.

Your Privacy Rights

Your Rights Under UK Data Protection Law

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie settings directly through your browser preferences, allowing for greater control over your online experience while using our services in Coventry.

8. Updates to Policy

This Privacy Policy may be revised occasionally to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend checking this policy frequently to stay informed.

Contact Coventry Office

For inquiries regarding our Privacy Policy and data practices, please reach out to us: